Water Damage Restoration
Las Vegas & Henderson
24/7 Emergency Services • IICRC S500 Certified • Insurance Approved • Free Inspections
Fast, professional water extraction and drying services. We stop the damage, prevent mold, and restore your property completely.
CALL NOW: (702) 682-3505 GET FREE ESTIMATEEvery Minute Counts in Water Damage!
Water damage spreads rapidly. Within 24-48 hours, mold begins growing. Within 1 week, structural damage becomes severe and restoration costs increase dramatically. Call us immediately at (702) 682-3505 for emergency response.
Expert Water Damage Restoration You Can Trust
When water invades your home or business, quick action is critical. Rockstar Restoration LV provides 24/7 emergency water damage restoration throughout Las Vegas and Henderson. Our IICRC S500-certified technicians respond immediately with advanced equipment to extract water, dry structures, and prevent permanent damage and mold growth.
From burst pipes and flooding to roof leaks and sewage backups, we handle all types of water damage with proven techniques and professional care. As an IICRC Certified Firm with 30 years of combined experience, we work directly with your insurance company and restore your property to pre-loss condition or better.
Common Causes of Water Damage in Las Vegas
Burst & Leaking Pipes
Temperature fluctuations, aging pipes, and high water pressure cause pipe failures. Even small leaks behind walls can cause extensive damage over time.
Monsoon & Flash Flooding
Las Vegas monsoon season brings sudden heavy rains, flash floods, and water intrusion through roofs, windows, and foundations.
Roof Leaks
Damaged shingles, flashing failures, and aging roofs allow water to penetrate attics, ceilings, and walls during rainstorms.
Appliance Malfunctions
Water heaters, washing machines, dishwashers, and refrigerators can leak or overflow, flooding entire floors quickly.
AC & HVAC Issues
Clogged condensate drains, frozen coils, and AC malfunctions cause water damage throughout Las Vegas homes during summer months.
Sewage Backups
Clogged sewer lines and septic system failures cause hazardous sewage backups requiring immediate professional remediation.
Fire Sprinkler Discharge
Sprinkler system activations and firefighting efforts introduce massive amounts of water requiring professional extraction and drying.
Foundation Cracks
Settling foundations and soil shifts create cracks allowing groundwater infiltration into basements and crawl spaces.
Window & Door Leaks
Poor sealing around windows and doors allows rainwater to enter walls and flooring during monsoon storms.
Understanding Water Damage Categories
Not all water damage is the same. The IICRC classifies water damage into three categories based on contamination level, which determines restoration procedures and safety requirements.
Clean Water Damage
Source: Broken water supply lines, sink overflows, appliance malfunctions, melting ice, rainwater.
Safety: Poses no immediate health threat but can degrade to Category 2 if left untreated for 48+ hours.
Treatment: Rapid extraction and drying prevent contamination and mold growth.
Gray Water Damage
Source: Washing machine discharge, dishwasher overflow, toilet overflow (no feces), sump pump failures.
Safety: Contains biological or chemical contaminants that can cause discomfort or illness. Can degrade to Category 3 within 48 hours.
Treatment: Professional extraction, antimicrobial treatment, and complete drying required.
Black Water Damage
Source: Sewage backups, toilet overflow with feces, flooding from rivers/streams, standing water with bacterial growth.
Safety: Grossly contaminated with pathogens, toxins, and hazardous materials. Serious health risk requiring immediate professional intervention.
Treatment: Specialized equipment, full PPE, antimicrobial treatment, and disposal of porous materials following EPA guidelines.
⚠️ Important: Water Category Can Change
Category 1 (clean) water can become Category 2 or 3 if left standing for 48+ hours or if it contacts contaminated surfaces. This is why immediate professional response is critical.
Never attempt DIY cleanup of Category 2 or 3 water damage. Call professional certified technicians immediately: (702) 682-3505
Our IICRC S500 Water Damage Restoration Process
We follow strict IICRC S500 standards—the industry's gold standard for water damage restoration. Here's our proven 7-step process:
Emergency Contact & Rapid Response
Call us 24/7 at (702) 682-3505. We answer immediately, assess your situation, and dispatch certified technicians to your location within 60 minutes. Every minute counts in water damage.
Inspection & Damage Assessment
We conduct a thorough inspection using moisture meters, thermal imaging, and hygrometers to identify all water-affected areas (including hidden moisture in walls, under flooring, and in ceilings). We determine water category, document all damage for insurance, and create a detailed restoration plan.
Water Extraction
Using powerful truck-mounted extractors, submersible pumps, and wet vacuums, we remove all standing water quickly. Fast extraction (within first 24-48 hours) is critical to prevent secondary damage, mold growth, and structural deterioration.
Drying & Dehumidification
We deploy industrial-grade air movers, commercial dehumidifiers, and specialty drying equipment to remove all remaining moisture from structures. We continuously monitor temperature and humidity levels, documenting progress daily until complete dryness is achieved (typically 3-5 days).
Cleaning & Sanitizing
All affected areas, contents, and belongings are professionally cleaned and sanitized using EPA-registered antimicrobial solutions. We deodorize, disinfect carpets and upholstery, clean hard surfaces, and ensure your property is safe and odor-free.
Monitoring & Documentation
Throughout the drying process, we monitor moisture levels daily using calibrated equipment. We maintain detailed logs, take photos, and document all work performed—providing complete records for you and your insurance company.
Restoration & Rebuild
Once completely dry, our Nevada licensed contractors handle all reconstruction: drywall replacement, flooring installation, painting, and any structural repairs. We restore your property to pre-loss condition or better—all in-house, no subcontractors.
Why Choose Rockstar Restoration for Water Damage?
Immediate Response
24/7 emergency services with technicians on-site within 60 minutes. We answer your call immediately and dispatch help fast.
IICRC S500 Certified
Our technicians are certified in water damage restoration following the strictest industry protocols and best practices.
Advanced Equipment
Industrial extractors, thermal imaging, commercial dehumidifiers, and air movers ensure complete water removal and drying.
Insurance Experts
We work directly with all major insurance companies, provide Xactimate estimates, and handle all documentation and adjuster communication.
Licensed & Insured
Nevada Contractor License, OSHA certified, fully bonded and insured for your complete protection.
Complete Restoration
From emergency water extraction to final reconstruction—we handle everything in-house with no subcontractors.
Frequently Asked Questions
How quickly should I respond to water damage?
Immediately. Water spreads rapidly and begins causing secondary damage within minutes. Mold can start growing within 24-48 hours. Call us at (702) 682-3505 as soon as you discover water damage—we're available 24/7.
Will my insurance cover water damage restoration?
Most homeowners and commercial policies cover sudden and accidental water damage (burst pipes, appliance malfunctions, storm damage). Coverage varies by policy and cause. We work with all major insurance companies, provide documentation, and help you navigate the claims process.
How long does water damage restoration take?
Drying typically takes 3-5 days depending on extent of damage, materials affected, and humidity levels. Complete restoration (including repairs and reconstruction) usually takes 1-3 weeks. We provide a detailed timeline after our initial inspection.
Can I stay in my home during water damage restoration?
It depends on the extent and category of water damage. For minor Category 1 damage affecting one area, you may be able to stay. For extensive flooding, Category 3 water, or situations requiring significant drying equipment, temporary relocation may be necessary.
What should I do immediately after discovering water damage?
1. Call us immediately: (702) 682-3505
2. If safe, shut off water source
3. Turn off electricity in affected areas
4. Move valuables to dry areas
5. Do NOT use household vacuums on standing water
6. Document damage with photos for insurance
Do you provide emergency board-up and tarping services?
Yes. If your property has roof damage, broken windows, or structural openings, we provide emergency board-up and tarping services to prevent further water intrusion and secure your property.
Can water damage lead to mold growth?
Yes. Mold can begin growing within 24-48 hours in moist environments. Our rapid water extraction and thorough drying process prevents mold growth. If mold does develop, we provide complete mold remediation services (IICRC S520 certified).
What areas do you serve?
We provide 24/7 emergency water damage restoration throughout Las Vegas, Henderson, North Las Vegas, Summerlin, Centennial Hills, Enterprise, Spring Valley, Southern Highlands, and all surrounding Clark County areas.